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How it works

What SymNexusGen

SymNexusGen answers customer, employee and partner questions in natural language, grounded in your own documents, with citations. It also drafts replies, writes content, turns questions into database queries and writes code.

Capabilities

  • Answers from your documents. Help articles, policies and manuals become instant, cited answers.
  • Speaks your language. Learns your tone, formats and terminology from example conversations.
  • Checks its work. Trained to get verifiable answers right: correct numbers, queries that return the right rows.

From data to results

  1. 1

    Add your knowledge

    Upload help articles, policies, manuals or FAQs.

  2. 2

    Show good examples

    Provide sample conversations and preferred answers.

  3. 3

    Deploy the assistant

    Embed it in chat, email or internal tools, with sources on every answer.

Use cases

The same platform adapts to each of these with your data and a short configuration.

  • Customer support chat
  • Suggested agent replies
  • Sales assistant
  • Ask-your-data (plain English to SQL)
  • Code assistant
  • Content & social posts
  • Policy & legal Q&A
  • HR helpdesk
  • Patient FAQ
  • Inspection reports

Industries

Customer ServiceSoftwareSales & MarketingFinanceLegalHealthcareHRRetailEducationConstruction
Next: the data format →