Data format
What to send SymNexusGen
The inputs the platform expects, and the labels it learns from.
Input
Input format
A question or instruction in plain language, plus the document library the assistant should rely on (Markdown, text, HTML or PDF).
| role | content |
|---|---|
| user | How much does the Pro plan cost? |
| user | My API calls return E401, what's wrong? |
role,content
user,"How much does the Pro plan cost?"
user,"My API calls return E401, what's wrong?"For training
Label format
For training: example conversations showing ideal answers, and optionally pairs of a better and a worse answer to the same question.
| question | preferred answer | worse answer |
|---|---|---|
| How much is Pro? | Pro is $30/month [billing]. | Check the website. |
Tips for good results
- Keep documents current; answers are only as good as the sources.
- A few hundred example conversations in your house style go a long way.
- Review answers for regulated topics before they reach customers.